NLC LAUNCH SATISFACTION SURVEY: Legal Advice Given During The Conveyancing Process

On 5th April 2019 the Solicitors Regulatory Authority (SRA) published a report based on evidence collected from a range of conveyancing solicitor firms.

They identified this as a “Residential Conveyancing Thematic Review using a sample of 40 law firms offering residential conveyancing services and conducted a detailed review of 80 case files.

Click here to view Residential Conveyancing Thematic Review

Out of that sample they only found 6 cases that required further investigation and stated:

“We found that most firms were fulfilling their obligations.

In particular, we found that:

  • All firms proactively communicated with clients at all key stages of a purchase, with the majority meeting them face-to-face at least once

  • All firms provided clients with clear information on their complaints procedures

  • Firms are increasingly embracing technology, especially regarding how they communicate with clients.”

They go on to highlight some areas of concern including the following :

“not explaining the difference between freehold and leasehold ownership”

 

The National Leasehold Campaign welcomes the SRA review particularly the recognition that freehold and leasehold tenure is not always explained adequately. However the scope of their research did not include the opinions of purchasers.

To address this issue we (NLC) have created this survey to collect data on property purchaser experiences in relation to all aspects of the conveyancing process. The majority of questions mirror those used by the SRA in their review to allow direct comparison of results.

Additional questions have been included based upon experiences shared by members of the NLC Closed Facebook Group

This survey is supported by the Leasehold Knowledge Partnership (LKP) by offering to assist in the analysis and dissemination of results.

We would be extremely grateful if you could complete the Survey by clicking the link below.

NLC SURVEY CLICK HERE

It is completely anonymised and we do not ask you for any personal details.

The survey will take 8 mins to complete.

If you have any questions about the survey please email nationalleaseholdcampaign@gmail.com

NLC reaches 14k members

The National Leasehold Campaign have reached 14k members today.

This is a massive milestone. The campaign has come so far and continues to go from strength to strength. It’s a brilliant illustration of people power at it’s best. We will continue to grow & fight until this feudal outdated abusive system is ABOLISHED.

Today Katie Kendrick (Founder of the NLC) spoke on Radio 2 Jeremy Vine which has really helped us to reach even more leaseholders.

You can listen to the programme in the link below.

Jeremy Vine BBC Radio 2

We will continue to make noise.

Please read our journey so far in this excellent article written by award winning journalist Martina Lee’s

HomeFront article

Dont forget to sign our petition to

ABOLISH LEASEHOLD

NLC BACKS ‘END OUR CLADDING SCANDAL CAMPAIGN’

Inside Housing have launched a campaign ‘End Our Cladding Scandal

CLICK HERE FOR DETAILS

End Our Cladding Scandal aims:

  • Government provides a fund to cover the cost of cladding removal and remedial works on private block.
  • A firm timescale is set out of no more than two years for the work to be carried out
  • Residents are reimbursed for the interim fire safety costs incurred, and funding is to be provided for necessary internal fire safety measures identified by a competent fire risk assessor

The National Leasehold Campaign are one of many organisations backing this campaign to End Our Cladding Scandal

TWITTER STORM

Please join in on Twitter to raise awareness of this campaign by using the hashtag #EndOurCladdingScandal

THE TRUE IMPACT OF THE LEASEHOLD SCANDAL ON OUR MENTAL HEALTH

 

The TRUE Impact of the Leasehold Scandal

CALLING ALL LEASEHOLDERS TO COMPLETE THIS LEASEHOLD MENTAL HEALTH IMPACT SURVEY.

The National Leasehold Campaign are keen to understand the personal impact of the leasehold scandal which thousands are caught in.  Although well documented in terms of financial implications, the impact on mental health is not captured anywhere.  We believe its paramount that we capture this somehow.  All data will be anonymised and used as collective evidence to capture the true impact.

We have received help from Silence Of Suicide (sossilenceofsuicide.org) to try to capture the TRUE impact of the Leasehold Scandal.

Silence of Suicide are an amazing charity who offer a unique service that delivers free, national meetings which encourage open and honest discussion about suicide and other mental health issues.  We thank them for their support with this important issue.

Please take a few moments to complete this survey.

CLICK HERE TO TAKE PART IN OUR SURVEY

If you are struggling with your mental health please do seek support, Don’t be alone:

SAMARITANS

116 123 (UK & ROI) Ring FREE
VISIT SAMARITANS WEBSITE

samaritans-1.png

Many Thanks for your continued support

RIGHT TO MANAGE (RTM) CONSULTATION CLOSES SOON – 30TH APRIL

WE NEED YOUR HELP AGAIN.

We Know you are all tired of completing consultation after consultation but PLEASE do not stop. We need to keep going.

Helping leaseholders take control over the running of their buildings.
The Law Commission are conducting a public consultation on reform of the right to manage: “Leasehold home ownership: exercising the right to manage”.

The consultation period is open until 30 April 2019.

They want to hear from everyone with views on the law and process of RTM – leaseholders, landlords, campaigners, property developers, industry bodies, professionals and academics.

The Consultation Paper is lengthy and technical. Please don’t be put off by this. You do not need to answer every question.

If you are only interested in one part of our consultation, or even if you wish to answer only one question, you can respond to just that part or question.You do not need to complete all of your answers in one go.

You can save and return to the form at any time.The Law Comission have provided guidance and explanations on their website. Please take the time to read them.

Law Commission guidance here

Right to Manage

How to complete the consultation?

Comments may be sent using the online form, accessible here. Where possible, it would be helpful if this form was used.

Alternatively, comments may be sent:
By email to rtm@lawcommission.gov.uk.

By post to Right to Manage Team, Law Commission, 1st Floor, Tower, 52 Queen’s Anne Gate, London, SW1H 9AG.
(If you send your comments by post, it would be helpful if, whenever possible, you could also send them electronically.)

There is also a short survey leaseholders can complete.

SHORT SURVEY:They have produced a short survey for leaseholders and directors of RTM companies to complete, to tell us about their experiences of the RTM.You can access it here.

PLEASE SUPPORT EACHOTHER IN TRYING TO DETANGLE OURSELVES FROM THIS LEASEHOLD WEB.

“Government must not allow developers & freeholders who created this crisis to be allowed to define the solutions” – Clive Betts

Clive Betts (Chair of the Select Committee) has written to the Secretary Of State James Brokenshire on 1st April 2019 sharing many of the concerns Leaseholders have with this pledge’.

Select Committee Letter

https://www.parliament.uk/documents/commons-committees/communities-and-local-government/2017-19-Correspondence/190401%20Chair%20to%20SoS%20re%20leasehold%20reform.pdf

“We trust that the reforms you announced last week are simply interim measures & that the governments full response to our report will demonstrate a more robust approach to tackling the significant problems we found in the leasehold sector.

“We are concerned that the government appears willing to place a significant level of trust in the same industry that created onerous leases in the first place”.

“We hope that the governments full response to our report will reflect a desire to ACT in the interests of leaseholders who have been badly let down and not allow developers & freeholders who created this crisis to be allowed to define solutions”.

The National Leasehold Campaign are yet to find one leaseholder who are happy with the industry ‘pledge’. Read the NLC reponse to the Pledge below…

It’s time for Government to take a much stronger stance and avoid being taken in like Little Red Riding Hood as the leasehold wolves dress up like Granny.

We urge ALL leaseholders to contact their MPS to support the Committees recommendations & reject the pledge.

Please click here to email your MP

It’s time for Government to take a much stronger stance and avoid being taken in like Little Red Riding Hood as the leasehold wolves dress up like Granny.

James Brokenshire announces industry pledge to crack down on toxic leasehold deals…….

CLICK HERE TO READ ‘PLEDGE’

NLC have prepared the following repsonse to this pledge.

Hot on the heels of the damning Select Committee Inquiry report into the leasehold scandal the developers and freeholders come out fighting like a wounded animal by signing a pledge to behave themselves. This exercise in style over substance demonstrates the increasing influence of the National Leasehold Campaign, with the Facebook Group now approaching 14,000 members.

This pledge is the “as little as they think they can get away with” response that the NLC predicted when asked what we think developers and freeholders will do to try to resolve the leasehold scandal they created, and until recently denied existence of.

The Select Committee Inquiry report noted that “too often leaseholders, particularly in new-build properties, have been treated by developers, freeholders and managing agents, not as homeowners or customers, but as a source of steady profit”. Converting doubling leases to RPI does not solve the problem.

Many thousands of onerous leases with ground rents above 0.1% of property value remain. There is no mention of removing onerous permission fees or taking a more ethical approach on excessively increasing service charges. There is no commitment to end the new and growing fleecehold scandal where new supposedly freehold homes are sold with estate maintenance charges.

It is a sad reflection of our broken housing market that this pledge has to be made at all. It’s time for Government to take a much stronger stance and avoid being taken in like Little Red Riding Hood as the leasehold wolves dress up like Granny.

We’ve seen developers posting obscene profits; they can afford to do the right thing, they choose not to.

Listen to Jo Darbyshire & Clive Betts talk about this announcement on BBC radio 4 You & Yours

You & Yours click here

NLC urges ALL leaseholders to email their MPS & ask them to support the Select Committees Recommendations.

The government now have 2 months to respond to the report.

NOW IS THE TIME TO KEEP THE PRESSURE ON. WE CAN NOT AFFORD TO GO QUIET.

Even if you have contacted your MP before its paramount you do so again.

1. Ask your MP to write to MHCLG to ask them to adopt the recommendations from the Select Committee Inquiry into leasehold reform. Include the link to the report in your email:

https://publications.parliament.uk/pa/cm201719/cmselect/cmcomloc/1468/full-report.html

Select Committee Report

2. If your MP is already a member of the APPG on leasehold & Commonhold Reform, thank them and remind them the next meeting is on Thursday 9th May.

3. If not a member of APPG ask them to join. They can join as friend if they hold a position that means they can’t become a member.

If you are unsure if your MP is a member of the APPG please check here

APPG MEMBERS LIST HERE

We have created a Facebook event for this too so take a look here :

https://www.facebook.com/events/265664684375336/?ti=cl

Facebook event – please join us

“Together we can do this. This campaign has galvanised leaseholders. We have achieved so much already BUT we still have a long way to go. Stay positive & stay focussed. Real change is coming if we stick together”

Katie Kendrick (Founder of the NLC)

#peoplepower

NLC letter of thanks to the Housing, Communities & Local Government Select Committee

Dear all,

On behalf of the National Leasehold Campaign we would like to say a huge thank you for your comprehensive report into leasehold reform and your positive recommendations that will be life changing for leaseholders.

Your report is a damning indictment into the leasehold scandal that has affected so many of us in different ways. Since we launched NLC just over two years ago, those of us driving this campaign have faced regular setbacks and a seemingly impenetrable wall as we fight for justice and redress for existing leaseholders against the rich and powerful developers and freeholders with their clever advisors and professional lobbyists.

Your report has given leaseholders hope; it’s made them smile. Thank you so much for listening to us and having the courage to make such strong recommendations. The NLC supports your recommendations and is ready to help in any way we can to make them happen. We will continue to campaign for the abolition of leasehold in England and Wales.

We imagine that you went into politics to make a positive difference to people’s lives. Your report and your recommendations have done, and will do that, for millions of leaseholders. Thank you.

Kind regards,

Katie, Jo & Cath

Watch the “Select Committee Leasehold Reform Report Statement” on YouTube

Unanimous cross party support in Parliament describing the situation as a “SCANDAL & RACKET”

We would recommend you watch the Select Committee Report being presented to Parliament by Clive Betts.

MPS feel strongly about what has gone on. MPS want existing leaseholders to get redress. Our voices are being heard at last.

Several MPS played tribute to the work of the National Leasehold Campaign (NLC) & Leasehold Knowledge Partnership (LKP).

We NEED the recommendations to be implemented by government ASAP.

Please write to your MP to ask them to write to the Secretary Of State James Brokenshire to asking for these recommendations to be implemented.

We ask everyone to continue to sign & share our

ABOLISH LEASEHOLD PETITION

https://petition.parliament.uk/petitions/238071

We can do this. We will NOT give up. We MUST keep the pressure on government. This MUST be relentless.

#peoplepower